Ansys Off Campus Hiring Fresher For Technical Support Engineer

Eligibility Criteria

Job Title : Technical Support Engineer
Job Type : Full Time
Location : Pune
Experience : Fresher

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Role and Responsibility :

  • Apply engineering expertise and knowledge of simulation techniques to provide highest level technical support to customers and Channel Partners for Ansys CFD family of products
  • Adhere to support processes to ensure high-quality, timely customer service that results in customer satisfaction
  • Develop technical expertise in one or more simulation areas
  • Submit suggestions for product improvement, when needed. File defect reports and verify fixes adhering to defect reporting processes. May also participate in field testing of new releases to ensure that new features and workflows will address customer requirements
  • On an as-needed basis, support Sales and Marketing by conducting demonstrations, webinars, online training, and other meetings
  • Participate in other strategic team and company initiatives, as needed

Education and Skills :

  • Bachelor’s degree in Aerospace/Mechanical/Civil Engineering or related engineering field
  • Required minimum years of professional experience in an engineering software environment: BS+0
  • Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
  • Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
  • Strong organizational and time management skills, possesses a sense of urgenc
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