Caterpillar Off Campus Hiring Fresher For Material Availability Analyst

Eligibility Criteria

Job Title : Material Availability Analyst
Job Type : Full Time
Location : Bangalore/Chennai
Experinence : Fresher

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Role and Responsibilities:

  • Provide phone/email/Zoom consultation to debug customer problems of low to medium complexity.
  • Develop good communication skills (phone/email) to provide support to the TIBCO customer base.
  • Understand the product issues reported by the customer and reproduce it locally in the support lab.
  • Provides prompt and accurate feedback to customers.
  • Work with the senior members in the group to provide workarounds for the customer reported issues.
  • Escalate issues to senior members in the group when unable to overcome obstacles. Learn from escalated issues and avoid repeated escalations of the same problem type.
  • Create Change Requests (CRs) for the defects/enhancements reported by the customer.
  • Work on the assigned TIBCO product (mostly one) and learn all the areas of that product.
  • Learn the technologies required for supporting the TIBCO product.
  • Learn other TIBCO products that are required for better understanding of the TIBCO product that you are working on.

Eligibility

  • Bachelor’s/Master’s degree in Computer Engineering, Computer Science, or equivalent (BE/ME/MCA) with 0-3 years of relevant IT experience.
  • Good troubleshooting and analytical skills Good knowledge of programming languages (JAVA/ C/ C++/.Net) and debugging skills.
  • Good understanding of Unix and Windows operating systems and ability to simulate / debug problems on these.
  • Working knowledge of several of these technologies:J2EE, JMS, XML/XPATH, Web services, web development, app/web servers, networking, TCP/IP, HTTP, SOAP will be an added advantage.
  • Good knowledge of databases (Oracle /SQL server / DB2) and proficient in writing / analysing SQL queries.
  • Excellent verbal and written communication skills
  • Enjoys working with people Strong customer orientated attitude
  • High level of personal motivation
  • Proven capability to own, drive and take responsibility
  • Ability to work in an international multi site environment

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