Company Name: BETSOL
Job Role: Cloud Support Associate
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Education and skills:
- CSE will be responsible to monitor the Cloud Infrastructure and respond to any issues.
- Expected to learn DevOps Skills on work
- Responsible to provide timely and effective resolutions to the customer tickets.
- Responsible to Interact with Dev Team to coordinate the customer tickets.
- Responsible to update the Open tickets on daily basis.
- Meets expectations regarding productivity as defined by the process or manager
- Enter bugs to Engineering on any infrastructure issues.
- Keep status and change logs for any work.
- Working days: 5 days a week – Weekly time off 2 days (Rotational) and not necessarily (Saturday / Sunday)
- Bangalore work location
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