FICO Freshers Recruitment 2022 Hiring As Customer Support Engineer

Eligibility Criteria

Company Name: BETSOL

Job Role: Cloud Support Associate

Location: Bangalore

Experience: Freshers

Education: B.E/B.Tech/BCA/B.Sc/MCA/M.Sc

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Education and skills:

  • CSE will be responsible to monitor the Cloud Infrastructure and respond to any issues.
  • Expected to learn DevOps Skills on work
  • Responsible to provide timely and effective resolutions to the customer tickets.
  • Responsible to Interact with Dev Team to coordinate the customer tickets.
  • Responsible to update the Open tickets on daily basis.
  • Meets expectations regarding productivity as defined by the process or manager
  • Enter bugs to Engineering on any infrastructure issues.
  • Keep status and change logs for any work.
  • Working days: 5 days a week – Weekly time off 2 days (Rotational) and not necessarily (Saturday / Sunday)
  • Bangalore work location
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