Google Off Campus Hiring For IT Support Engineer

Eligibility Criteria

Job Title : IT Support Engineer
Job Type : Full Time
Location : Hyderabad
Experinence : Early Career

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Role And Responsibilty:

  • Provide support across all channels, including chat, email, phone, video, in-person, etc. (amount of time dedicated to each will vary based on operational needs).
  • Troubleshoot across Google’s corporate IT resources, applications, and various operating systems, including Linux, Mac OS, Windows, Chrome OS, and mobile platforms.
  • Assist Googlers with resolving software, hardware, and networking issues.
  • Collaborate and share knowledge across the team and other Googlers. Contribute to various initiatives, including process improvement and documentation efforts to enhance the user experience
  • Support various services such as video conferencing, remote access, new internal products, and mobile technology.

Education and Skills :

  • Bachelor’s degree in a relevant STEM field (e.g., Information Systems, Information Technology, Applied Networking, System Administration).
  • Completion of a relevant technical certification (e.g., Google Career Certificate – Google IT Support Certificate or other comparable certifications.)
  • Experience working in deploying and supporting desktops/laptops, phone systems, video conferencing, and various wireless devices.
  • Ability to adjust quickly to changing priorities and make quick decisions with limited information.
  • Effective organizational, communication, leadership, and teamwork/collaboration skills.
  • Passion for new technology and commitment to learning new skills.

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