Infosys Off Campus Hiring Fresher For Process Executive

Job Title : Process Executive
Job Type : Full Time
Location : Pune
Experience : Fresher

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Role and Responsibility :

  • Executes transactions as per prescribed guidelines and timelines such as verifying documents, processing bills, analysis of data, responding to complaints/queries on mail, interacting with vendors for order management depending on the process
  • Executes client transactions i.e. attends to the transactions, verifies basic information, and closes customer query /issue as per defined SOP/ parameters prescribed; Ensures appropriate documentation of the upshot from the last transaction on the clients’ account
  • Resolves individual cases that need re-work to ensure high C-Sat / NPS score from the end user

 

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