Kyndryl Off Campus Hiring Fresher For Associate Technical Engineer

Eligibility Criteria

Job Title : Associate Technical Engineer
Job Type : Full Time
Location : Bangalore
Experinence : Fresher

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Role and Responsibility :

  • Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to Kyndryl Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
  • Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers.
  • Providing remote Infrastructure support delivery and performing problem cause analysis.
  • Collaborating with fellow support colleagues and other internal organizations to provide superior customer service.
  • Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
  • Anticipating customer needs and effectively addressing concerns related to their issue or resolution.
  • Providing direct technical assistance to customers via phone, email, and chat.

Education and Skills :

  • We are looking for BE/Btech/ME/MTech/B.Sc/M.Sc/BCA/MCA/Diploma (computer/IT specialization only) students,2022 pass outs.
  • 65% or 6.5 CGPA above are eligible to apply.
  • All subjects will be considered including elective/optional subjects
  • No current Backlogs

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