Role and Responsibility :

• Provide Technical Application Support for the Security Infrastructure and Applications.
• Production and UAT Environment Troubleshooting expertise.
• Capacity, performance and Stability reporting and Management.
• System Monitoring and Maintenance.
• Leadership Skills to Document and do knowledge transfer to other team members.
• Be responsible to assess the risk and associated impact of operational issues and change events and react quickly to escalate to technology management in a timely manner when required.
• Work closely with the infrastructure team to ensure the operational requirements are met during application integrations
• Continuously keep the Knowledge Share repository up to date.
• Strong interpersonal and communication skills.
• Strong analytical skills and attention to detail.
• Ability to work across all levels of the organization.
• Proven ability to work with demanding global partners within aggressive timelines; solid problem solving, analytical and technical abilities.

Education and Skills :

• Bachelor’s Degree in Information Technology or any other equivalent.
• Knowledge and 0-2 years of experience in Operations support or System Administration.
• Knowledge and/or experience with at least one of the following Operating Systems: Red Hat, Linux, Windows System, or other Unix-based Operating Systems.
• Hands on experience with Unix scripting, SQL, or any other equivalent is an advantage.
• Knowledge of Security tools and hands-on experience with any Data Security or PKI Technology is an added advantage.
• Knowledge of Databases or security and network protocols would be a good addition.

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