PTC Recruitment 2022 Hiring Graduates for Associate Technical Support

Company Name: PTC

Job Role: Associate Technical Support Specialist

Location: Pune

Experience: 0-2 Years

Education: B.E/B.Tech/BCA/B.Sc/Bachelor’s degree

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Job details

  • Provide technical support and advice to customers and partners regarding implementation, customization, deployment, and optimization of our PLM applications
  • Utilize PTC’s case management tool to log issues, track associated status and related activities.
  • The goal is to meet the high demands of our end customers who use PTC PLM solutions in a mission-critical environment.
  • To do so, you provide high-quality support service to our customers and partners, minimizing their efforts, eliminating risks, and with best support experience.
  • Use of your technical and industry-specific IT knowledge to provide extended support activities (technical trainings, webinars, mentoring etc.)
  • Create and publish knowledge articles for re-use by PTC customers and employees.

Qualification

  • Bachelor’s degree in Computer Science, Information Systems, Statistics, Mathematics, or similar fields.
  • 0-2 years experience with practical knowledge in a related support, services field that comprises of technical and soft skills.
  • Experience working with technically diverse teams. Strong verbal and written communication skills for English is required, however, other international languages such as German, French is a plus

 

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