Wipro Off Campus Hiring Fresher For Customer Service Representative

Eligibility Criteria

Job Title: Customer Service Representative
Job Type: Full Time
Work Location: Gurugram
Experience : Fresher

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Role and Responsibility :

  • Customer Service through calls, Chats & emails
  • Troubleshoot and configure software and hardware through call.
  • Microsoft Application, OS (Windows/MAC/Linux), hardware, servers(Protocols/DNS/Active Directory etc.) and Network(VPN/Routers/LAN/WAN etc.)troubleshooting
  • International Process
  • Flexible to work in shifts(Rotational)

Education and Qualification : 

  • Experience 0- 2 yrs
  • Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
  • Full time MBA, BE, and B-Tech graduates with minimum 6 months of BPO experience
  • Undergraduate (Except pursuing any regular course/technical course, pursuing course with specialization in Stats, Maths, Hons & Eco Hons, current year 12th Pass out)
  • Excellent communication skills
  • Should be flexible to work in rotational shifts
  • Proficient in computer usage and Basic knowledge on MS Office
  • Defined career roadmap which offers growth opportunities
  • Performance based incentive program**
  • Investment in talent development and skills enhancement
  • Work life balance with 5 day work week
  • Collaborative environment with best in class professionals
  • Focus on colleague engagement and fun@work
  • Depends on Process/Client alignment

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