Zoho Hiring Technical Support Engineer

Eligibility Criteria
Job Role Technical Support Engineer
Education Any Graduation
Branch All Branches Eligible
Batch Any
Experience Freshers(0 – 15 Year’s)
Location India


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Job Description:

  • Deliver voice, email, and chat-based technical support.
  • Conduct online demos and customer trainings.
  • Requirement gathering and analysis.
  • Respond to RFI requests and timely follow-up with contacts.
  • Provide POC to leads.
  • Deliver accurate and timely solutions to customers.

We are looking for specialists who are:

  • Candidates should have good problem solving skills.
  • Candidates should have excellent in written and spoken English.
  • Candidates should have good verbal and written communications skills.
  • Candidates should have keen to learn new technologies.
  • Candidates should have proficient in offering phone based support to USA or UK customers.
  • Candidates should have 6 months or more experience in a client-facing role.

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